Privacy Policy

Manhash Technologies Ltd respects your privacy and is committed to handling personal information carefully and transparently.

This Privacy Policy explains what personal information we collect through this website, why we collect it, how we use it, and what rights you have.

Who we are

Manhash Technologies Ltd is a remote database and enterprise application support consultancy.

Company name:

Manhash Technologies Ltd

Company number:

14972500

Website:

manhashtech.com

Contact email:

[email protected]

Information we collect

When you contact us through the website contact form, email, WhatsApp or another enquiry route, we may collect:

• Your name
• Email address
• Phone number, if provided
• Company or organisation name
• Technology or service area selected
• Issue summary or support request details
• Business impact details
• Preferred contact method
• Preferred consultation time
• Any other information you choose to include in your message

Please do not send passwords, production credentials, confidential customer data, personal data belonging to other people, or sensitive business information through the public contact form.

How we collect information

We collect information when you submit the website contact form, send us an email, contact us through WhatsApp, request a consultation, or ask us to review a support requirement.

The website contact form uses Web3Forms to process form submissions and send enquiry details to our business email inbox.

Why we use your information

• Respond to your enquiry
• Understand your technical support requirement
• Assess whether we can help
• Arrange a consultation or follow-up
• Prepare a proposal or quotation where requested
• Maintain basic records of business enquiries
• Improve our enquiry handling and support process

Lawful basis

We use personal information mainly because it is necessary to respond to your enquiry and to take steps before entering into a possible business engagement.

Where appropriate, we may also rely on legitimate interests to manage business enquiries, communicate with potential customers and maintain basic business records.

If we send any direct marketing in the future, we will provide a clear way to opt out.

Who we share information with

We do not sell personal information.

We may use trusted service providers to operate the website, receive enquiries, manage email delivery and support business communication. These may include website hosting providers, form processing providers, email service providers, and IT and security service providers.

We only use these providers for business purposes connected with operating the website and responding to enquiries.

International processing

Some service providers may process data outside the United Kingdom. Where this applies, we aim to use providers that apply appropriate safeguards for data protection.

How long we keep information

We keep enquiry information only for as long as reasonably needed. General website enquiries may be kept for up to 24 months so we can manage follow-up, business records and support history.

If an enquiry becomes a paid engagement, related records may be kept for longer where needed for contract, tax, accounting, legal or business record purposes.

Your rights

Depending on the circumstances, you may have rights to ask for a copy of your personal information, ask us to correct inaccurate information, ask us to delete information, ask us to restrict how we use information, object to how we use information, or withdraw consent where processing is based on consent.

To make a request, contact: [email protected]

Security

We take reasonable steps to protect information sent to us. However, no website contact form or email system is completely secure.

Please do not send passwords, production credentials, confidential files or highly sensitive information through the public website form.

Links to other websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Contact

For privacy questions, contact: [email protected]

You also have the right to raise a complaint with the UK Information Commissioner's Office if you are unhappy with how your personal information is handled.